FREE SHIPPING - CASH ON DELIVERY NATIONWIDE - NO CANCELLATION OF ORDER

FAQs

ClickNShop offers Cash on Delivery service nationwide.

 

How much is the shipping fee?

 

  • Shipping fee is free!!!

How long should I wait for my items to arrive?
Order delivery estimate.

  • Cash on delivery Metro Manila

          2-3 business days

  • Cash on delivery Non Metro Manila

          3-15 business days

Please take note that our cash on delivery service is handled by a third party courrier, whether it would be 2go, Lbc, Airspeed etc. We do not hold or control the time of the delivery once it is on transit status. Thank you ^_^


I did not receive any confirmation what should I Do.

If you successfully used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.

If you still did not receive any confirmation within 24-72 Hours, please contact us at realclicknshop@gmail.com.

Returns and Refunds

We accept refunds or returns within 7 days of purchase for the reason only of: if we have sent you the wrong product or if it has factory defect. Please send us the receipt or order number to realclicknshop@gmail.com.

We will refund or replace the item if

* Item is not physically scratched
* Item was bought from our store

We will not refund or replace if you ordered an item and:

*Item was damaged due to mishandling of courier

*the item/s didn't work for you 


My item has not arrived on the given time frame.

There are instances where the shipping time takes more than we stated, this is because of some reasons

* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area

Always make sure to complete your Address to ensure a successful delivery.